UMS365 Offerings
We work with innovative product owners to deliver our next-gen End user cybersecurity solution. and our core decommissioning and data Erasure/sanitisation service.
UMS365
UMSDesk365 + CyberFortify = Best in-class security for end points. Plug and play service consumption
Cyberfortify Security Suite
Implementation of advanced cybersecurity features, including endpoint detection and response, antivirus, data loss prevention and Password vault.
UMSDesk365
UMSDesk365 streamlines the lifecycle management of end user devices, encompassing provisioning, configuration, and decommissioning processes.
IT Services Offerings
At CMS, we specialise in staff augmentation, offering top-tier professionals to complement your team seamlessly. Our laptop rental services provide flexible solutions for temporary needs, while our eco-friendly IT hardware decommissioning ensures responsible disposal. With cutting-edge data erasure services, we safeguard your sensitive information, promoting data security and compliance. Trust CMS to empower your business with innovative IT solutions tailored to your unique requirements.
Laptop procurement
and supply.
Providing temporary rental options for laptops, ideal for events, short-term projects, or remote workforce needs.
Staff Augmentation (short term, Longterm)
Augmenting your workforce with skilled professionals on a temporary or project-specific basis.
IT Hardware decommissioning (Eco friendly)
Safely and responsibly retiring outdated or unused IT hardware to comply with environmental regulations.
Deep Data wipe and erasure (Certified)
Securely wiping sensitive data from storage devices to prevent unauthorized access or data breaches.
UMS365 SUPPORT SERVICE
Device Provisioning
Manage seamless provisioning of end- user devices using UMSDesk365, ensuring efficient on boarding. From provisioning Physical devices, Virtual Desktops, 0365 licenses to Windows 10/11 Image management, is included in our support service.
Device Decommissioning
Through our trusted partnership and technical expertise, we will be able to decommission your EUC devices including resale assessment. Data Wipe and sanitisation certificates are issued as part of the support.
Patch Management
Implement regular patching and updates to operating systems and applications using UMS365, reducing vulnerabilities and enhancing system stability.
User Training and Support:
Conduct training sessions for end- users on UMS365 features and offer ongoing support to enhance their experience and productivity.
Documentation and Reporting
Comprehensive documentation of configurations, incidents, and resolutions. Generate regular reports highlighting key performance metrics.
Service Management
We align service management support processes with ITIL best practices, establishing a structured framework for incident management, change control, and service delivery.
Incident Response and Resolution:
Implement a security incident management processes, promptly categorizing and resolving incidents, ensuring minimal impact on end-users and maintaining service levels.
Service Desk Operations:
We have a service desk to support service operation practices, providing a single point of contact for users, logging incidents, and ensuring efficient communication throughout the resolution process.